The subsidiary Committee Aysen pro defense of Flora and Fauna (Codeff) joined a few days ago the request two weeks ago made the intendant and Chairman of the Regional Council of Aysen, Pilar caves, the mayors of Tortel Bernardo Lopez, Chile Chico Luperciano Munoz, along with the Presidents of the Corporation coast race, Alejandro de el Pino, and the private corporation for the development of Aysen, Patricio Segura. In this, and alluding to the right to request that warrants article 19 N 14 of the Constitution, the conduct of an audit external or independent to the study of environmental impact of hydroelectric project presented by the Hidroaysen S.A. before the Regional COREMA company is is requiring and which is intended to implement in the Passover and Baker of our region rivers. The subsidiary Committee Aysen pro defense of Fauna and Flora (Codeff), which directs the architect Peter Hartmann, justified his approach Recalling that there are various cases in the country in regional or national authorities have subjected to an external audit or an independent analysis, the environmental impact study submitted by any company, as it has happened in our region with the project called Alumysa, which for the initiative and arrangement of the Regional Council, was subjected to an analysis of technicians and experts from the Catholic University of Santiago, which concluded that the corresponding mining company was not feasible environmentally, seriously pollutant, affecting also the health and life of persons who would be exposed to such project. In this way, an initiative that started with the presentation of two mayors and two organizations, and even came to the Regional Council of Aysen after Councillor Rene Hermosilla submit a presentation last week in the same, was withdrawn due to problems in a way is taking body. The regional representative expected to enter it again at the next meeting of the Agency, Monday, April 8.



The success of an organization depends on its customers. Without customers there is no business, it is the part that engages the mechanism of supply and demand… If not meets the needs and desires of customers the Organization will have an ephemeral life. All strategies and efforts should be directed towards the satisfaction of the client. The service is provided and products may be of excellent quality but without buyers will sell anything and therefore the company ceases to exist. Today the situation has changed dramatically. The pressure of the supply of goods and the goal of all managers must be understand customers, that the good that it intends to commercialize can be adjusted to your needs to meet him. Then some definitions client: is the most important person in the business.

We depend absolutely on everything from customer. It is acquiring a product or service by a monetary exchange. It is a human being with feelings and emotions and not one sale. He is a person who brings their needs and desires. It is deserving of the best care.

It is the life of business and no business without a customer. The quality of customer care creates new customers and maintains the fidelity of the ancients. This is achieved when excellence in care exceeds expectations, to give him more than I expected. If you want to implement a good service for their customers, follow these recommendations: 1. the mission statement of service to the customer. 2. Create indicators to measure service that provides. 3. Design a systematization of the steps to follow in providing service to their clients. 4. Periodically evaluate the service that you are offering your customers. 5. Create system of responsibilities and rewards for all its personnel, according to the statement of the Mission of service to the customer. The customer is the raison d ‘ etre of the business.